Q's And A's
Welcome to our Q&A page! Here we’ve answered some of the most common (and a few fun) questions about The Trade Inn. If you still have questions, feel free to contact us using the email Store@thetradeinn.co.za!
Q: Are you Guys a legitimate reseller?
A: Yes, we are a legitimate reseller. We completely understand why you’d ask... after all, you want to make sure your money is spent safely. The Trade Inn is officially registered as a company under South African law and regulations. We're just new, and our goal is to grow and leave a great impression with every purchase.
Q: Do you have a physical store?
A: Not yet! We've just started out, and for now, we're offering our services exclusively through our online platform. That said, if we grow quickly, opening a physical location where people can hang out and shop might become a reality!
Q: Who are you guys?
A: The Trade Inn is a small but passionate team made up of Liam and Simon, we're a duo with a deep love for nerdy tabletop games and we thought, why not create a space to help welcome more people into the hobby? We're a little camera shy though, so if you need a visual, just imagine Ornstein and Smough from Dark Souls.
Q: Do you only sell Magic: The Gathering?
A: Yes and no. While we currently specialize in Magic: The Gathering products, we’re planning to expand our inventory to include other popular TCGs and board games in the near future. We also stock high-quality accessories from trusted brands like Dragon Shield.
Q: Do you buy Magic: The Gathering singles?
A: Yes, we do! We’re always looking to grow our Magic: The Gathering inventory. If you’ve got a collection, you no longer want, we’d be happy to give those cards a new home through our store. We offer either 40% of the collection’s value in cash or 60% in store credit. This margin helps us stay sustainable while also helping other players build their collections affordably. If this interests you then feel free to email us at store@thetradeinn.co.za
Q: Why are my orders arriving in Takealot boxes?
A: Great question! Liam happens to order quite a lot from Takealot, and instead of throwing the boxes away, we reuse them to ship your orders. It's our small way of cutting down on waste and being a bit more environmentally friendly. Rest assured, we only use boxes that are still in good condition and sturdy enough to protect your items.
Q: Are you Guys a bunch of chimpanzees that only recently learned how to talk?
A: Yes.
We hope this answers any questions you wanted to know, if not then please reach out to us, we really want to provide the best service to everyone who supports us, and we couldn't do what we enjoy without you guys!